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Protection of personal data and cookies


  • 2.1 In the event of shared use of your terminal
  • 2.2 Third-party cookies
  • 2.3 How can you express your choices concerning cookies?
  • 2.3.1 Your choices expressed directly via your terminal
  • 2.3.2 Your choices expressed online to inter-professional platforms


You may be asked on the Site to provide personal data concerning yourself or a third party. This data is collected in particular :
when you browse the Site,
when you share a page or an offer with a friend by sending an e-mail,
when you share a page or an offer via a social network.
The data collected is intended for use by GRAND HOTEL DU PARC, in order to manage the commercial relationship with you and keep you informed of its offers and news.
By registering you may also be informed of offers from GRAND HOTEL DU PARC, in the form of newsletters, event emails or emails with personalised offers of products and services provided by GRAND HOTEL DU PARC. If you no longer wish to receive these proposals, you can inform us at any time by post or e-mail (contact details given in the “Contact” section of the Site) or via the unsubscribe link contained in each of the commercial e-mails we send you or in your customer account.
GRAND HOTEL DU PARC is responsible for processing your data. It may be passed on to the companies and sub-contractors and service providers, located inside and outside the European Union, that GRAND HOTEL DU PARC uses.
The processing of personal data implemented by GRAND HOTEL DU PARC via the Site has been subject to the registers and notifications required by the French Data Protection Act no. 78-17 of 6 January 1978, in particular with the CNIL ( In accordance with this law, you have the right to access, modify, rectify and delete any personal data concerning you, which you may exercise by writing to “GRAND HOTEL DU PARC – 28, rue de Chambéry 73100 AIX-LES-BAINS – France”.

In the event of a request for access to your personal data, a copy of both sides of your ID is required.
or by using the contact form on the Site.


Certain non-personal information may be collected when you browse the Site, such as the version of your browser (Chrome, Firefox, Safari, Opera, Internet Explorer, etc.), the type of operating system used (Linux, Windows 98, Mac Os, etc.) and the IP (Internet Protocol) address of the computer used.
GRAND HOTEL DU PARC uses cookies to store information that can identify your terminal (computer, tablet, smartphone, etc.) during consultation of the Site in order to facilitate your browsing experience on the Site.
In addition, GRAND HOTEL DU PARC may purchase advertising space directly or through service providers (communication consultancies) in order to promote its activities and offers on third party sites or applications, by means of advertising content (text, graphics, animations, videos, etc.) disseminated by these sites or applications. Similarly, cookies may be included in the Site’s advertising spaces.
When such advertising content is displayed, information relating to the browsing of your terminal (computer, tablet, smartphone, etc.) may be recorded in “cookie” files installed on this terminal, subject to the choices you have made regarding cookies, by one of the means described in Article 2.5 below, which you may modify at any time.
Only the sender of a cookie is likely to read or modify the information contained therein.
The cookies issued by GRAND HOTEL DU PARC enable :
> to compile statistics and volumes of visits to and use of the various elements making up the Site (sections and content visited, routes taken), and to enable us to improve the interest and ergonomics of the services consulted on the Site,
> to adapt the presentation of the Site and related advertising spaces to your terminal’s display preferences (language used, display resolution, operating system used, etc.) during visits to the Site, depending on the hardware and viewing or reading software that your terminal is equipped with,
> to store information relating to a form that you have filled in on the Site (registration or account access) or to products, services or information that you have chosen on the Site (service subscribed to, contents of an order basket, etc.),
> to allow you to access reserved and personal areas of the Site, using the identifiers chosen when you registered on the Site,
> implement security measures, for example when a reserved access is revoked after a certain period of time.
If you refuse to accept cookies on your terminal, or if you delete the cookies stored on your terminal, you will no longer be able to benefit from a certain number of functions which are nevertheless necessary for browsing certain areas of the Site. Where applicable, GRAND HOTEL DU PARC declines all responsibility for the consequences of the impaired operation of the Site’s services resulting from the impossibility of recording or consulting the cookies required for their operation and which you have refused or deleted.

2.1 In the event of shared use of your terminal

If your terminal is used by several people and when the same terminal has several browsers, GRAND HOTEL DU PARC cannot be certain that the services and advertisements intended for this terminal correspond to your own use and not that of another user of this terminal.
If you wish to share your use of this terminal with other people and configure the settings of the browser used with regard to cookies, you are free to do so and are responsible for doing so.

2.2 Third-party cookies

When you browse the Site, cookies issued by third-party companies may be placed on your terminal, subject to the choices you may have exercised previously or at any time, in particular by configuring the settings of your browser software, under the conditions described in Article 2.3 below. The purpose of these cookies is to identify the Products consulted on the Site and to collect browsing data in order to personalise the advertising offer that may be presented to you outside the Site. The data collected through these cookies is shared with third parties for advertising purposes.
In the context of this type of advertising partnership, GRAND HOTEL DU PARC may therefore be required to transmit to the partner concerned anonymous browsing data concerning the Products consulted with your terminal when browsing the Site.
The issue and use of cookies by third parties are subject to the privacy protection policies of these third parties. GRAND HOTEL DU PARC informs you of the purpose of the cookies of which GRAND HOTEL DU PARC is aware and of the means available to you to make choices with regard to these cookies and their respective issuers.

2.3 How can you express your choices concerning cookies?

2.3.1 Your choices expressed directly via your terminal

You can also authorise or refuse the storage of cookies on your terminal (but in the latter case, you will no longer be able to place an order on the Site), by configuring your browser to this end.
Please note that the configuration of each browser is different. This is described in your browser’s help menu, which will tell you how to modify your cookie preferences, in particular as follows for the most commonly used browsers:
Internet Explorer™ :
Safari™ :
Chrome™ :
Firefox™ :
Opéra™ :

2.3.2 Your choices expressed online to inter-professional platforms

You can log on to the Youronlinechoices site, which is run by digital advertising professionals belonging to the European Digital Advertising Alliance (EDAA) and managed in France by the Interactive Advertising Bureau (IAB) France.
In this way, you will be able to find out which companies are registered on this platform and offer you the possibility of accepting or refusing the cookies used by these companies to adapt the advertising likely to be displayed when your terminal consults the online services on which they issue cookies to the browsing information they process:
This European platform is shared by hundreds of Internet advertising professionals and constitutes a centralised interface enabling you to express your choices regarding the cookies likely to be used in order to adapt the advertising likely to be displayed when you visit an online service to the browsing habits of your terminal.
Please note that this procedure will not prevent the display of advertisements on the websites you visit. It will only block technologies that enable advertising to be tailored to the browsing habits of your terminal and to your centres of interest.


The Site uses social network plug-ins, in particular Facebook, operated by Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA (hereinafter and together the “Social Networks”).
If you interact with the plug-ins, for example by clicking on the “Like” or “Share” button, the information linked to your browsing on the Site and your membership of these networks will be transmitted and stored on a server of the company operating the Social Network in question and shared according to the parameters of your user account for these Social Networks, in accordance with the terms of use of the Social Network in question.
If you do not wish a Social Network to link the information collected via the Site to the user account of the Social Network in question, you must disconnect from the Social Network in question before visiting the Site.
In any event, the use of these plug-ins or buttons is operated by these Social Networks and is governed exclusively by the conditions binding you to the Social Network of which you are a member.